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Serviceaide announced that it has added new AI features to its Intelligent Service Management (ISM) to improve incident resolution time and overall service desk efficiency.
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Microsoft鈥檚 overlapping endpoint management solutions (SCCM, Intune) have confused users. Microsoft itself has acknowledged this problem and resolved it by uniting its...
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On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.
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Symphony SummitAI announced the general availability of Sierra, the latest version of its AI-based service management tool.
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Microsoft announced a new service for managing the hardware and software required to run meetings in Microsoft Teams and Skype. This new solution is a cloud-based service...
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At the opening of AWS Summit in Toronto, Joshua Burgin emphasized that the main benefit of AWS cloud services is increased speed and agility. This aligns with Info-Tech's...
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Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...
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Clearlake Capital is shaking up Ivanti鈥檚 leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.
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Slack鈥檚 stock value continues to plummet, with Microsoft鈥檚 Teams offering cited as a major reason.
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Microsoft and Cisco have announced a partnership to enhance interoperability between Microsoft Teams Rooms and Phone System and Cisco Webex Room. The move reflects growing...
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