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Apple is enforcing a clause in its App Store terms of service that will result in the ban of templated apps. Be prepared to focus on an improved mobile browsing experience...
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This template will help you put together a repository of the information necessary to complete a proof-of-concept project and present it to executives for approval and...
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Before you implement Alexa for Business, make sure that it鈥檚 set up to actually save the end user time, instead of causing them more hassle.
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Cloud backup isn鈥檛 just about finding an offsite repository for on-premises backups. Backup software vendors know that increasingly you will need to backup data that is...
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Oracle has been late to arrive to the 鈥渃loud wars鈥� where Amazon.com (AMZN), Microsoft (MSFT), IBM (IBM), and Google (GOOG) have dominated both on the balance sheet and in...
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This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.
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Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.
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The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
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The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...
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Incorporate industry-specific considerations to customize how you assess business impact to define appropriate RTOs and RPOs.
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