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The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...
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Incorporate industry-specific considerations to customize how you assess business impact to define appropriate RTOs and RPOs.
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With the advent of containers in the emerging technology space and accompanying market excitement, there is much confusion over how to manage applications in legacy...
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The Level II Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes actively resolving...
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The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...
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Customize this template for a ready-to-use capacity management plan.
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Rank your services and systems by criticality.
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Crunching numbers related to purchase price and reliability enables IT managers to calculate TCO for different display options. Use Info-Tech's Flat Panels: Buy vs. Lease...
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This tool contains additional information that is relevant for XMPL Medical's DRP.
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This document is XMPL Medical's business impact analysis.
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