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Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...
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Stakeholder support can make or break a service desk initiative. The Executive Presentation template provides an example of how to organize the process improvements...
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A lightweight documentation of the service desk’s standardized processes.
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A comprehensive documentation template to enhance knowledge transfer and requirements communication.
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A customizable PowerPoint template for communicating details of your transition plan across the organization.
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The purpose of the BYOD Acceptable Use Policy is to define standards, procedures, and restrictions for end users who are connecting a personally owned device to a company’s...
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Create a demo script to let vendors know what functions are important for your team.
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A general-use template for documenting and communicating technology offerings internally.
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An easily customized presentation deck to help build and communicate a clear and compelling strategy document for your key players.
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Use this boardroom-ready presentation template to demonstrate your approach to automation, both for your own reference and for clear communication to stakeholders.
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