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Responsibly Resume IT Operations in the Office – Phase 2: Repatriate People to the Office

Prepare to return your employees to the office. Ensure that IT takes into account the health and safety of employees while creating an efficient and sustainable working...

Responsibly Resume IT Operations in the Office – Phase 1: Evaluate Your New Risk Tolerance

Identify the new risk landscape and risk tolerance for your organization in a post-pandemic world. Determine how this may impact the second wave of pandemic transition tasks.

Reduce Manual Repetitive Work With IT Automation – Phase 4: 91Ƭ Automation Roadmap

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you build an IT automation roadmap.

Reduce Manual Repetitive Work With IT Automation – Phase 2: Map & Optimize Process Flows

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help map and optimize the process flows for each task.

Reduce Manual Repetitive Work With IT Automation – Phase 1: Identify Automation Candidates

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you select the top candidates for automation.

Reduce Manual Repetitive Work With IT Automation – Phases 1-4

This storyboard will help you score quick wins and build a process to manage IT automation.

Reduce Manual Repetitive Work With IT Automation – Phase 3: 91Ƭ a Process for Managing Automation

This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you define a lightweight automation SDLC and build a process to manage your IT...

Optimize the IT Operations Center – Phase 4: Launch Initiatives and Track Metrics

This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.

Optimize the IT Operations Center – Phase 3: Assess Gaps and Prioritize Initiatives

This phase of the blueprint, Optimize the IT Operations Center, will help you identify current gaps and pain points, and prioritize targeted initiatives for improvement.

Optimize the IT Operations Center – Phase 2: Define Accountability and Metrics

This phase of the blueprint, Optimize the IT Operations Center, will help you define accountability and identify key metrics to improve.
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