Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...
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Shadow IT and business-managed software may be increasing security risk. Learn how SaaS management tools will help you to discover and manage your SaaS environment to...
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Good asset data can inform every important IT decision, and IT Asset Management can deliver unexpected returns to savvy IT professionals. To deliver accurate, actionable,...
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AI features and initiatives can be overwhelming, and if not prioritized, they may become counterproductive. A deliberate and planned ITOps automation strategy can...
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A well-functioning configuration management database (CMDB) empowers almost all other IT management and governance practices, but to unlock its true potential, its data...
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Eracent is a privately held IT asset management (ITAM), software asset management (SAM) and cybersecurity solution provider founded in 2000. Their roots trace back to AT&T,...
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MPM platforms allow municipalities to intake permit submissions and associated documentation, triage them internally for review and assessment, set a disposition and notify...
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Policy management systems are leveraged by organizations to enable standardized policy lifecycle workflows, making accessible the tools needed to oversee, update, and...
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This research will help you assess your readiness to deploy AIOps, shortlist use cases for implementation, and build an AIOps proof of concept.
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This spreadsheet will help you formalize AIOps selection and set a starting point for platform evaluation.
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