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Prepare for Cognitive Service Management – Storyboard

This blueprint introduces AI tools that affect IT operations, including chatbots and machine learning applications. It is useful for clients exploring these emerging...

IT/Cloud Demand Billing & Accounting Analyst

Use this role description template to create an Cloud Demand Billing & Accounting role for both on-premises and cloud environments.

91Ƭ Your Infrastructure Roadmap – Executive Brief

Read this Executive Brief to understand why Infrastructure organizations need to take proactive control in interfacing with the business and managing their work.

91Ƭ Your Infrastructure Roadmap – Phases 1-4

This storyboard will help you become a true strategic partner by aligning Infrastructure's work with business value.

91Ƭ Your Infrastructure Roadmap – Phase 2: Analyze Technology

This phase of the blueprint 91Ƭ the Business by 91Ƭing an Infrastructure Roadmap will help you analyze your existing technology and curate potential new technology...

91Ƭ Your Infrastructure Roadmap – Phase 3: 91Ƭ the Roadmap

This phase of the blueprint 91Ƭ the Business by 91Ƭing an Infrastructure Roadmap will help you communicate your roadmap to business stakeholders.

91Ƭ Your Infrastructure Roadmap – Lightning Phase: Fast-Track Your Infrastructure Roadmap for Early Value

This phase of the blueprint 91Ƭ the Business by 91Ƭing an Infrastructure Roadmap will help you build a roadmap in an hour.

91Ƭ Your Infrastructure Roadmap – Phase 4: Improve the Process

This phase of the blueprint 91Ƭ the Business by 91Ƭing an Infrastructure Roadmap will help you iterate on the process for continual improvement, to deliver every more...

Configuration Manager

The role of configuration manager is central to the success of configuration management.

Develop Infrastructure & Operations Policies and Procedures

IT policies are written, approved, signed – and forgotten for years because no one has time to maintain or enforce them. Create effective policies for Infrastructure &...
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