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Responsibly Resume IT Operations in the Office – Phase 5: Prioritize Your Tasks and 91Ƭ the Roadmap

Once you've identified IT's supporting tasks, it's time to prioritize. This phase walks through the activity of prioritizing based on cost/effort, alignment to business,...

Restart the Engine of Your Project Portfolio

Restarting the engine of the project portfolio mid-pandemic won’t be as simple as turning a key and hitting the gas. Use this concise research to find the right path...

ServiceNow’s Orlando Release Focuses on AI With Now Intelligence

ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital...

TietoEVRY to Use Ayehu for SAP Automation

TietoEVRY is using Ayehu NG to automate activities in applications such as SAP. SAP automation has great potential to free up resources in applications teams.

TietoEVRY Touts Lack of Lock-In From Third-Party Automation Tool

TietoEVRY is using Ayehu for IT automation to avoid locking in its customers. TietoEVRY is betting on its relationship building and quality of service to retain accounts.

Ayehu Competes Based on Service

Ayehu is leveraging quality of service as a differentiator. Info-Tech expects that service will continue to become more important among software vendors.

Ayehu to Expand Footprint in Application Automation

Ayehu is expanding its footprint in automation in the applications space. Info-Tech expects that automation vendors will compete based on their application automation...

TietoEVRY and Ayehu Announce Partnership

TietoEVRY and Ayehu have announced a partnership. This partnership aligns with the strategic priorities of both companies.

EFSS Market Contraction? Where Are We Now?

Predictions of a major decline in EFSS vendors have not yet borne out.

Effective Performance Management in a Mass Work-From-91Ƭ Scenario

Infrastructure and Operations will have to rethink performance management when many users are working from home.
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