Once you've identified IT's supporting tasks, it's time to prioritize. This phase walks through the activity of prioritizing based on cost/effort, alignment to business,...
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Restarting the engine of the project portfolio mid-pandemic won’t be as simple as turning a key and hitting the gas. Use this concise research to find the right path...
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ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital...
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TietoEVRY is using Ayehu NG to automate activities in applications such as SAP. SAP automation has great potential to free up resources in applications teams.
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TietoEVRY is using Ayehu for IT automation to avoid locking in its customers. TietoEVRY is betting on its relationship building and quality of service to retain accounts.
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Ayehu is leveraging quality of service as a differentiator. Info-Tech expects that service will continue to become more important among software vendors.
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Ayehu is expanding its footprint in automation in the applications space. Info-Tech expects that automation vendors will compete based on their application automation...
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TietoEVRY and Ayehu have announced a partnership. This partnership aligns with the strategic priorities of both companies.
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Predictions of a major decline in EFSS vendors have not yet borne out.
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Infrastructure and Operations will have to rethink performance management when many users are working from home.
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