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Google continues to be an ally in the war against deepfake deception, releasing a large dataset of video deepfakes that it has produced with the intent of helping...
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Cisco has announced its intent to acquire CloudCherry, boosting its contact center portfolio.
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TechSee has released the world鈥檚 first AI-powered visual recognition for contact centers, which identifies and detects problems with a product model via images submitted by...
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Google has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%.
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This blueprint helps enterprises looking for either business model transformation and/or digital transformation to understand platform strategies and the design of digital...
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EmployBridge, America鈥檚 largest specialty industrial staffing company, has selected Talkdesk to support its customer service operations.
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Application portfolio management (APM) is typically characterized as a subset of application lifecycle management (ALM). However, we see this capability included more often...
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Read this Executive Brief to understand how to deliver great value to the business as a strategic partner during the M&A.
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This phase of the blueprint M&A Runbook for Infrastructure and Operations will help you consult with business stakeholders and identify M&A goals.
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This storyboard will help you tackle your next M&A deal.
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