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This phase of the blueprint will introduce a method for determining roles and responsibilities required to support user-facing services. It will also help with documenting...
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This template will help you understand IT service definitions from a visual perspective.
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Use this template to plan the communication and execution of the digital strategy development project
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Formalizing a risk management program requires creating repeatable and iterative processes, and documenting best practices. Create a comprehensive manual to serve as the...
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It鈥檚 impossible to make intelligent decisions about risks without knowing what they鈥檙e worth. Use Info-Tech鈥檚 Risk Costing Tool to calculate the expected cost of IT鈥檚...
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Integrate IT risk management with business risk management by creating a paper trail for key risks.
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Create a succinct, impactful document that summarizes the outcomes from the risk assessment and highlights the IT risk council鈥檚 top recommendations to the senior...
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IT needs to recover its costs from those that use IT services with a fair and transparent approach. Develop a chargeback model that explains IT costs in a way that matters...
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Read this Executive Brief to understand how to implement an IT chargeback program at your organization. Identify and define your user-facing IT services, allocate IT costs,...
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This storyboard will help you develop an IT chargeback program that establishes IT cost transparency and accountability for the consumption of IT services.
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