91Ƭ

Strategy & Governance

Apply Design Thinking to 91Ƭ Empathy With the Business – Phase 1: 91Ƭ

This phase of the blueprint, 91Ƭ, will help you target your experience design efforts towards IT's most impactful stakeholders and structure interviews to gain...

Stakeholder Discovery Interview Template

Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...

Apply Design Thinking to 91Ƭ Empathy With the Business – Phase 2: Map and Iterate

This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...

Journey Map Template

Use this template to document the journey maps you create in working sessions with your design team.

91Ƭ Study Log Tool

Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.

91Ƭ an IT Budget – Phases 1-3

An effective IT budget tells the story of how IT is going to deliver value to the business. Make the business your partner to understand its future needs. This blueprint...

Statement of Business Context Template

Use the Statement of Business Context customizable deliverable as a point of reference that will guide the direction of the governance redesign.

Redesign IT Governance to Drive Optimal Business Results – Phase 3: Redesign the Governance Framework

This phase of the blueprint, Redesign IT Governance to Drive Optimal Business Results, will help you create a structure and committees that govern effectively.

91Ƭ an IT Budget – Executive Brief

Read our concise Executive Brief to find out how a world-class IT budget can be used to demonstrate value delivery and better align with the business. Review Info-Tech’s...

91Ƭ an IT Budget That Demonstrates Value Delivery – Phase 1: Plan

This phase of the blueprint will help you identify and engage the right stakeholders for the budgeting process, collect all the information you will need to build the...
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