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Strategy & Governance

Elevate Your Service Capabilities to Drive Enterprise Value – Phases 1-3

Use this blueprint to define and plan your journey to realizing Exponential IT for service management.

Service Strategy Roadmap Executive Communication Template

Use this Powerpoint template to communicate your service strategy and roadmap to key stakeholders.

Exponential IT Service Strategy Workbook

Use this Excel-based workbook as a planning tool to build your roadmap to transform your service capabilities in line with Exponential IT goals.

AI for ITSM Use Case Analysis Workbook

This Excel-based workbook contains a customizable library of AI use cases and a framework for identifying and prioritizing the ones most relevant to your ITSM challenges...

Bloomfire Case Study: AI for Knowledge Management and Employee Experience

How AI is used in knowledge management & employee experience.

DISPL Case Study: AI in Audience Analytics and Smart Digital Signage

How AI is used in audience analytics and smart digital signage.

Workai Case Study: How AI Is Used in Knowledge Management & Employee Experience

How AI is used in knowledge management & employee experience.

Prepare for AI Regulation Storyboard

Generative AI introduces new risks, and several institutions are introducing guidance or legislation to mitigate the risks involved in deploying AI-based technologies.

Prepare for AI Regulation

Generative AI introduces new risks, and several institutions are introducing guidance or legislation to mitigate the risks involved in deploying AI-based technologies.

Beam AI Case Study: How AI Is Used in Agentic Automation

How AI is used in agentic automation.
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