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Strategy & Governance - Tools

CX AI Use Case Discovery Tool

A robust, Excel-based tool to help you identify the right AI use cases to explore for CX in your organization.

Solution Path and Size Estimation Tool

An Excel-based tool to help you identify the solution path and establish a size estimate for your project.

CX KPI Value Mapping Tool

A comprehensive tool to help you identify the right AI use cases to explore for CX.

Embed Technology Organization Readiness Assessment

An Excel-based assessment tool to determine whether your organization is prepared to adopt an embedded technology model.

AI Use Case Selection Tool

Identify AI use cases that resonate with your strategic business goals and capabilities.

AI Risk Management Maturity Assessment Tool

Analyze your organization’s current- and target-state maturity in AI capabilities and systematically develop a plan for your target AI practices.

AI Risk Assessment Worksheet

Structure a comprehensive risk assessment for all current and potential AI risks in your organization.

AI Risk Register Tool

91Ƭ a repository of all the AI risks identified in your environment with the responsible owner, category, and planned actions for each risk.

M&A IT Workbook

​This Excel workbook will help you bridge the gaps, if any, found during the preparation of an M&A IT playbook for your organization and when preparing for M&A due...

Due Diligence Checklist and Rubric

This Excel workbook is dedicated to helping CIOs and their M&A team structure their due diligence questionnaires and checklist.
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