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Conflict Resolution Role Play Scenarios

Use these scenarios to help managers solidify their conflict resolution communication skills as part of 91Ƭ a Better Manager: Self-Governance – Manage Conflict...

Manage Conflict Constructively Participant Workbook

Use this participant workbook in conjunction with the Manage Conflict Constructively Facilitation Guide to deliver training to first-time IT managers.

Decision Making Case Study

Use this case study to help managers solidify decision-making and decision communication skills as part of 91Ƭ a Better Manager: Self-Governance – Your Role in Decision...

Your Role in Decision Making Participant Workbook

Use this participant workbook in conjunction with the Your Role in Decision Making Facilitation Guide to deliver training to first-time IT managers.

Your Role in the Organization Participant Workbook

Use this participant workbook in conjunction with the Your Role in the Organization Facilitation Guide to deliver training to first-time IT managers.

The Latest Microsoft AI Power Play

Microsoft is releasing free online courses for artificial intelligence. This is its attempt at remaining relevant in the AI space, so you might as well take advantage.

Implement an IT Employee Development Plan – Executive Brief

Read this Executive Brief to understand why investing in employee development is important for the future of your organization and the critical role managers play in...

Implement an IT Employee Development Plan – Phases 1-3

This storyboard will help you implement effective development planning that is manager-supported and builds necessary skills and knowledge for your work environment.

Individual Competency Development Plan

Use this template to allow employees to document their development planning priorities, action plans, and progress.

Implement an IT Employee Development Plan

Today, operating environments change quickly, and it is critical that IT departments develop the competencies employees need both today and in the future. Do this...
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