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Process Prioritization Tool

An easy-to-use Excel template to assess the impact of urgency, feasibility, and expected ROI for all your processes.

Process Improvement Cultural Assessment

A robust Excel-based tool to survey your organization and assess your readiness for process improvement.

Rapidly Improve Your IT Processes – Phases 1-3

A comprehensive workshop-driven guide to process improvement that takes days to design, not months.

Rapidly Improve Your IT Processes

Process improvement is simultaneously the most significant and most dreaded part of IT management. CIOs, IT leaders, and IT teams are increasingly being asked to do more...
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Sprig Case Study: AI for User Feedback Analysis

​How AI is used to enhance user feedback analysis.

AI Transformation Brief – February 2025

The latest AI announcements and offerings from DeepSeek, OpenAI, AWS, Google, Azure, Salesforce, Hugging Face, Cohere, the Artificial Intelligence Action Summit in Paris,...

SMBs and Cybersecurity: Finding the Right Help

Small and medium enterprises are worried about being attacked, but they underestimate the costs. A survey by Nationwide shows 69% of SMBs worry about cyberattacks, with...

IT Department Assessment Workbook

Use this Excel-based assessment in conjunction with Info-Tech's CIO Playbook program to help determine and track your annual focus and priorities as CIO.

Assessing DeepSeek: Disruption in the AI Industry

A startup AI company from China has upended the AI LLM market in less than a week. The implications of DeepSeek’s latest LLM version, DeepSeek-R1, will ripple through the...

DeepSeek – The Unexpected Player in AI

In December 2024, DeepSeek released its V3 LLM model. While this release went largely unnoticed by markets, DeepSeek’s R1 model release shook the AI industry with its high...
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