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Good IT leaders are supported by great IT teams. Take the opportunity to reassess the makeup and capabilities of the team.
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iCIMS, a major talent acquisition software provider, has launched pre-built integration with third-party candidate assessment tools, improving implementation efficiency and...
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Microsoft is releasing free online courses for artificial intelligence. This is its attempt at remaining relevant in the AI space, so you might as well take advantage.
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This template will help you create customer personas and customer journey maps for your prioritized services.
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This tool will help you combine the various activities throughout the blueprint, Develop a Plan to Pilot Enterprise Service Management, to create an action plan for...
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This tool will help you identify action items needed to improve your organization's culture, governance skills, and tools with respect to enterprise service management. Use...
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This tool helps identify the organization's strengths and weaknesses in culture, governance, skills, and tools with respect to enterprise service management. Use the...
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This template will help you create a general communications presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.
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This template will help you create an executive buy-in presentation based on the blueprint, Develop a Plan to Pilot Enterprise Service Management.
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Read our concise Executive Brief to find out why you should move towards enterprise service management, review Info-Tech鈥檚 methodology, and understand the four ways we can...
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