In 2025, Salesforce launched its Next Gen Marketing Cloud, debuting a new “agentic marketing” model in which autonomous AI agents independently build, personalize, and...
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The Canadian leg of Microsoft’s AI Tour presented a “Copilot everywhere” strategy for “frontier firms.” While data sovereignty was a primary message, important...
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At WebexOne 2025, Cisco emphasized AI agents, interoperability, and resilient infrastructure. Updates to Webex and Contact Center highlight enterprise reliability and...
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Canva is a platform that enables teams to create, manage, and share content. It includes developer tools, integrated AI, and compliance and governance features that meet...
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BluIP has repositioned from telecom carrier to AI-first communications provider, centered on its AIVA Connect platform. BluIP now integrates with over 2,600 enterprise...
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This 2025 vendor insights report, based on 175,000 verified reviews across 400+ software categories, reveals how buyer behavior is evolving. It explores what truly drives...
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91Ƭ an actionable omnichannel execution plan using this strategy template
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Identify and fix high-impact gaps in your omnichannel journey with a practical, scalable strategy.
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Align your tools, data, and teams to eliminate CX friction and execute a seamless omnichannel strategy. This playbook zeroes in on the highest-impact gaps in your customer...
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Zoho’s #SMZ25 conference in San Antonio in September 2025 served as a platform for deep dives into the company’s core strategy, offering insights beyond product launches....
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