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In 2025, Salesforce launched its Next Gen Marketing Cloud, debuting a new 鈥渁gentic marketing鈥� model in which autonomous AI agents independently build, personalize, and...
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The Canadian leg of Microsoft鈥檚 AI Tour presented a 鈥淐opilot everywhere鈥� strategy for 鈥渇rontier firms.鈥� While data sovereignty was a primary message, important...
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At WebexOne 2025, Cisco emphasized AI agents, interoperability, and resilient infrastructure. Updates to Webex and Contact Center highlight enterprise reliability and...
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BluIP has repositioned into an AI-first communications provider with its AIVA Connect platform, integrating UCaaS, CCaaS, and AI automation. Focused on hospitality,...
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Zoomtopia 2025 signals that Zoom is 鈥渁ll in鈥� on agentic AI. For CIOs, the opportunity to leverage a singular AI platform for enterprise productivity and front office...
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At its Engage 2025 conference, Verint (NASDAQ: VRNT) emphasized a consistent theme: Customer experience (CX) workflows can be automated to deliver outcomes that are...
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Creatio鈥檚 mission is to simplify enterprise workflows, democratize innovation with no-code tools, and embed AI natively across the full customer lifecycle.
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Zoho Corporation has announced a strategic partnership with NVIDIA to leverage the NVIDIA AI accelerated computing platform, including NVIDIA NeMo, for the development and...
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The client portals come in three major types: B2B E-commerce platforms, B2B customer portals, and B2B partner portals.
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Loyalty Management software enables organizations to identify (potential) repeat customers, set up and run loyalty programs, and send rewards or incentives to drive...
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