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The disruptive potential of AI in ITSM offers much more than simply automating the service desk for efficiency gains. The true power of AI lies in its ability to...
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A comprehensive guide to making your service desk proactive and predictive using AI.
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A boardroom-ready template to centrally store and communicate key information on your AI implementation plans.
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A detailed Excel-based tool to help you identify the right AI use cases to explore for your service desk.
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A step-by-step evaluation matrix tool to help you track and analyze potential AI pilot use cases.
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Discover and address brand weaknesses to boost B2B sales. Ensure website and social media consistency, enhance user experience, and maintain cohesive brand messaging for...
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These announced features are in noble pursuit of improving the end-user experience. The digital workspace category is still in flux, but these features show that newsfeeds...
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Cherwell has announced it is consolidating its portfolio of modules into a single product at its Clear conference in Nashville this fall. Its promise of an elevated...
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Oracle introduced its new 鈥淩edwood鈥� UX at Oracle OpenWorld 2019, promising a better 鈥� and more consistent 鈥� user experience across the bulk of its enterprise application...
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