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Tagged - UCaaS

Vendor Briefing: Intermedia鈥檚 Unite

On August 11, 2020, Intermedia briefed Info-Tech about its UCaaS offering Unite. This note explores some product highlights of Unite, especially AnyMeeting and SecuriSync.

Intermedia to Provide Microsoft Services to 70,000+ Navisite Business Users

As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that...

NEC and Intermedia Announce UNIVERGE BLUE

NEC customers now have access to a new set of cloud-based communications and collaboration solutions through NEC鈥檚 partnership with Intermedia, a cloud communications...

New Updates for Alcatel-Lucent鈥檚 Rainbow

Alcatel-Lucent Enterprise has released a series of updates for their UCaaS offering, Rainbow. These updates cover aesthetics, video conferencing, and time management.

Rationalize Your Collaboration Tools

Organizations鈥 collaboration toolsets are increasingly disordered and overburdened. This blueprint aids members in creating a collaboration strategy that categorizes and...
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Avaya Pairs AI Technology With Its CCaaS via Afiniti Partnership

Avaya has announced a new partnership with Afiniti: Avaya AI Routing with Afiniti AiRo. The partnership will bring AI technology to Avaya鈥檚 contact center as a service...

Avaya to End 鈥淧ower by Avaya IP Office鈥

Avaya has announced that it is ending its 鈥淧ower by Avaya IP Office鈥 cloud-based solution to focus on its new UCaaS solution 鈥淎vaya Cloud Office by RingCentral.鈥

Avaya Announces New Contact Center as a Service Platform, IX-CC

Avaya has announced its next generation Contact Center as a Service (CCaaS) platform titled 鈥淚X-CC,鈥 marking the company鈥檚 move toward a cloud-based subscription program.

Establish a Communication and Collaboration System Strategy

Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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Enterprise Collaboration Strategy Template

Use this template to document your vision, goals, and approach to communication and collaboration systems.
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