Tagged - ticket queue management
Types of Content
Improve Service Desk Ticket Queue ManagementTaking time to strengthen your service desk fundamentals - including defining clear and efficient ticket queue management processes - will improve service delivery times,... |
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Improve Service Desk Ticket Queue Management StoryboardThis storyboard will review best practices and advice for improving ticket queue management at the service desk. |
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Service Desk Queue Structure TemplateThis template includes several examples of service desk queue structures, followed by space to build your own model of your optimal service desk queue structure and... |
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