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Use this template to document the justification for addressing service desk staffing, the results of your analysis, and your next steps.
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There鈥檚 no one magic ratio of service desk analysts to users. Determine your optimal service desk structure and staffing levels based on your unique environment, workload,...
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Read our concise Executive Brief to find out why you should optimize service desk staffing, review Info-Tech鈥檚 methodology, and understand the ways we can support you in...
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Nursing & Residential Care IT Staffing Benchmarking Report
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Legal Professional Services IT Staffing Benchmarking Report
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Retail Banking IT Staffing Benchmarking Report
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Local Government IT Staffing and IT Spending Benchmarking Reports and Review
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Durable Goods Manufacturing IT Staffing Benchmarking Report
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