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This technology note evaluates Salesforce鈥檚 Agentforce 360 launch, asking: Has the Salesforce platform changed beneath the marketing? What market dynamics have compelled...
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Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...
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Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on...
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Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communication and collaboration for enterprise. One session showcased Slack鈥檚...
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Rationalizing your collaboration toolset can save the organization both time and money. Read this Executive Brief to understand Info-Tech's best-practices approach to...
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Atlassian has acquired Halp, a real-time helpdesk tool that integrates with Slack. With the broader context of this move being Atlassian and Slack鈥檚 strategic alliance,...
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Use Info-Tech's Microsoft Teams Cookbook to successfully implement and utilize Teams.
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Cafe X has launched Challo, a new collaboration solution that enables cross-company team collaboration.
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All types of collaboration tools have become essential in the wake of COVID-19 and the mass shift to work from home, but some, like instant messaging, present challenges....
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ISG has released its Global 2019 Quadrant Report on Social Business Collaboration 鈥� Services & Solutions.
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