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On February 3, 2020, Microsoft Teams experienced a three-hour outage, starting at 09:00 (ET). This was caused by Microsoft failing to renew its authentication certificate....
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Microsoft has announced that Skype for Business Online will be retired on July 31, 2021.
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A report from ETR shows that Slack adoption is declining among Large Enterprises, while Teams is gaining market share. SoftwareReviews data suggests that this will be a...
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Use this template to document your vision, goals, and approach to communication and collaboration systems.
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Focus on creating a streamlined set of tools that users need and want. Shape demand for these supported tools by engaging with end users long after the initial deployment.
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This storyboard will help you improve your approach to collaboration services.
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Read this Executive Brief to understand why a new approach to collaboration systems is necessary.
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This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you to understand common pain points and to develop an approach to...
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Use this template to document the requirements for your Enterprise Communication and Collaboration System.
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This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create a path forward.
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