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Use this template to support your evaluation of SIS vendors and their solutions. Once complete, this template will provide vendors with scenarios that prompt them to...
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This template helps define and document the project and lays the foundation for all subsequent project planning; it serves as a form or agreement on the project and can be...
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Selecting the right SIS is a complex task with a multitude of functions and stakeholders. IT leaders must conduct a readiness assessment to evaluate the enterprise's...
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Use this template to standardize the way the vendors respond to your request for proposal and to gather additional information from the vendors including corporate...
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Organizations with .net development practices use TFS for source code management. TFS could be the heart of your Agile and DevOps practices if you used all the features you...
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Use this template to document your service management initiation and governance plan.
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Read this Executive Brief to understand why service management Implementations often fail and why you should establish governance for service management.
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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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The Service-Based Cost Model Tool is designed to identify the cost of IT department services, such as the cost of the help desk service.
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