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Exponential IT: Elevate Your Service Capabilities to Drive Enterprise Value Deck 鈥� Learn why IT leaders must develop a future-oriented vision for their service strategy and...
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This webinar will provide guidelines for adopting design thinking within your organization. We will explore how designers think and work, how organizations benefit from...
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ServiceNow鈥檚 Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow鈥檚 lead in the AI-powered IT service management (ITSM) and digital...
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Business Insider reported three years ago that 80% of businesses will invest in chatbots by 2020. And it was not alone in making such predictions. So, where do we stand...
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Business Insider reported three years ago that 80% of businesses will invest in chatbots by 2020. And it was not alone in making such predictions. So, where do we stand...
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Use this template to document your service management initiation and governance plan.
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Read this Executive Brief to understand why service management Implementations often fail and why you should establish governance for service management.
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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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Derive full value out of service management by running it like a program with defined goals that are tied to business needs and governance that keeps decisions aligned to...
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This tool will provide you with business context questions tailored to your initiative. Based on what you need to know but don't yet know, the tool will recommend specific...
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