|
Discover and address brand weaknesses to boost B2B sales. Ensure website and social media consistency, enhance user experience, and maintain cohesive brand messaging for...
|
|
|
Use this persona template to identify key customer personas for e-commerce and other channels.
|
|
|
Customers expect to transact with you in the channels of their choice: create a cohesive omnichannel framework that supports the right transactions through the right...
|
|
|
Having a well-rounded commerce strategy is essential to providing a strong customer experience. Blend traditional and e-commerce channels to allow your customers to...
|
|
|
Salesforce recently announced during Dreamforce 2019 the introduction of Customer 360 Truth. The product aims to stitch together customer information from marketing, sales...
|
|
|
SugarCRM 鈥� a well-established player in the market for CRM platforms 鈥� recently rolled out its Fall 2019 release. From a functional perspective, the release does a good job...
|
|
|
Using natural language processing on call recordings and providing automated sales coaching insights has been an area of intense interest with many players in the market 鈥�...
|
|
|
Conversational UIs allow users to interact naturally with applications. Salesforce recently made a foray into the space with its Einstein Voice Assistant solution.
|
|
|
Salesforce is a juggernaut in the customer experience solution space 鈥� at Dreamforce 2019, it announced a strategic partnership with Amazon to bolster their respective...
|
|
