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This storyboard will help you design IT processes and services that satisfy the business's true needs and drive high business satisfaction with IT.
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Use this template to structure and record the outputs of stakeholder interviews that you conduct. You may modify the questions as needed or read the questions verbatim to...
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This phase will walk you through creating the first iteration of your journey map, creating hypotheses, and collecting the necessary data to test your hypotheses and...
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Use this template to document the journey maps you create in working sessions with your design team.
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Use this tool to design a stakeholder research study and record your observations to validate your stakeholder journey map.
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Leverage this guide to examine each of the different elicitation and analysis techniques available to facilitate the requirements gathering process.
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Use this tool to ensure traceability of requirements from inception to closure.
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Use this tool to help you analyze and prioritize stakeholders as you structure your PMO requirements-gathering elicitation process.
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The path to understanding your PMO鈥檚 role runs through a labyrinth of stakeholder expectations. Use this phase to help perform a thorough stakeholder outreach exercise to...
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New PMOs frequently suffer from poorly defined mandates and a lack of leadership vision. Don鈥檛 flounder in your new role as PMO director. Hit the ground running to...
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