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Tagged - operations management

The Infrastructure and Operations Playbook – Program Overview

In this concise publication, we introduce you to Info-Tech's Infrastructure and Operations Playbook, a structured, calendar-aligned, actionable framework that I&O leaders...

The Infrastructure and Operations Playbook

Organizations rely on their IT leaders more than ever to deliver the transformation and innovation needed to thrive in today’s ever-evolving tech landscape – but IT teams...

Deploy AIOps to Improve IT Operations

AI and IT automation are becoming a necessity for managing complex organizations and for speed and agility of response. This research is designed to help you identify your...
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Develop an IT Infrastructure Services Playbook – Executive Brief

Read this Executive Brief to understand why prioritizing in-demand services for an infrastructure services playbook will help you improve service delivery.

Academy: Operations Management | Phase Two

Define and Validate the Service Level Agreements

Systems Management Project Scorecard

Use the Systems Management Project Scorecard to identify possible problems inhibiting success of the systems management implementation.

Systems Management Tool Rationalization Matrix

Create a management tool inventory and identify redundant capabilities to effectively streamline your software toolkit.

Systems Management Documentation Scorecard

Evaluate your current systems management documentation and identify what needs to be updated and when.

Storyboard: Optimize Systems Management to Improve IT Resilience and Proactivity

Effective systems management can be a critical driver toward IT maturity. However, many organizations continue to collect data without any idea of what to do with it. They...

Implement Systems Management to Improve Availability and Visibility

This blueprint will help you implement a systems management solution to improve availability and visibility.
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