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COVID-19 has forced software companies and their suppliers to refocus efforts around prioritizing systems and workflows that are nearly 100% digital in nature. As a result,...
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Avaya has announced a new partnership with Afiniti: Avaya AI Routing with Afiniti AiRo. The partnership will bring AI technology to Avaya鈥檚 contact center as a service...
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Slack reported better-than-expected results for its fiscal third quarter, despite a tumultuous year that has seen its debut stock value plummet by half.
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Slack鈥檚 stock value continues to plummet, with Microsoft鈥檚 Teams offering cited as a major reason.
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A new Otka report found that both Slack and Zoom are increasing in popularity with organizations who have Office 365 licenses, despite their having access to Microsoft Teams.
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Microsoft has just announced that effective July 1, 2020, Microsoft Partners will lose their Internal Use Rights (IUR) to use Microsoft products at no charge. The IUR...
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There is an often-told joke among entrepreneurs, in which the startup experience is described as jumping off a cliff and "assembling the airplane on the way down." Now...
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