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This stage gate checklist allows the IT department to determine if it is ready to take on the task of improving its application maintenance processes.
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Over the years, 16 groups had emerged within Olmsted Medical Center that provided IT service desk support to employees, visitors, and patients. 91制片厂...
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Use this template to outline the details of a major departmental or organizational change.
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Use this tool to help you map concerns to the relevant stakeholders, and plan IT department effort.
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Constraints on budgets, hiring, and facilities are driving more and more businesses to consider outsourcing their Help Desks. While outsourcing is hardly a new idea, many...
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For smaller service desks, a hosted (Software-as-a-Service) help desk tool may be more cost-effective than an on-premise package. Use this Total Cost of Ownership (TCO)...
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