Tagged - executive
Types of Content
Handling Senior Management ExpectationsOften, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders waste... |
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Senior Management Expectation SurveyUse the following survey to evaluate senior management's expectations of IT. |
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IT Customer Service Orientation Assessment ToolA customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core... |
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