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Tagged - DevOps

Develop an IT Infrastructure Services Playbook – Phases 1-3

This storyboard will help you design infrastructure service workflows, build the infrastructure services playbook, identify service costs, and build the service rate sheet.

Develop an IT Infrastructure Services Playbook – Phase 1: Define and Prioritize Infrastructure Services

This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you define and prioritize infrastructure services.

Infrastructure Services Playbook

Use this tool to standardize the delivery of high-demand infrastructure services.

Develop an IT Infrastructure Services Playbook – Phase 2: 91ÖÆÆ¬³§ Workflows and an Infrastructure Services Playbook

This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you build workflows and an infrastructure services playbook.

Infrastructure Service Workflows

Use this template to develop the first iteration of your service delivery process.

Develop an IT Infrastructure Services Playbook – Phase 3: Identify Costs and Mature Service Delivery Capabilities

This phase of the blueprint, Develop an IT Infrastructure Services Playbook, will help you identify costs and mature service delivery capabilities.

Infrastructure Service Catalog Mind Map Example

91ÖÆÆ¬³§ a mind map of the services offered by IT Infrastructure & Operations based on this example.

How to Measure Throughput and Win the Business’ Trust

The business needs IT to deliver more projects and work orders every day. Common activity and velocity-based metrics used by application development leaders do not create...

Seven Reasons You Need a Data-Driven Approach to Application Lifecycle Management

Financial services organizations need to manage compliance, change, and efficiency across complex application portfolios. An end-to-end traceable, data-driven ALM...

Map Technical Skills for a Changing Infrastructure & Operations Organization

Actively plan to acquire needed skills in order to rapidly enable and integrate new business demands while still managing legacy workloads.
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