|
This report provides a high-level analysis of instances of metaverse technology adoption by retail brands at various stages of the customer experience. Additionally, it...
|
|
|
Identify and understand the impact metaverse commerce shopping has on retail value streams.
|
|
|
Use this persona template to identify key customer personas for e-commerce and other channels.
|
|
|
Having a well-rounded commerce strategy is essential to providing a strong customer experience. Blend traditional and e-commerce channels to allow your customers to...
|
|
|
Customers expect to transact with you in the channels of their choice: create a cohesive omnichannel framework that supports the right transactions through the right...
|
|
|
An interview with David Dunne on design thinking. Dunne is a Professor at the University of Victoria (UVic) and is internationally considered an expert in design thinking...
|
|
|
A sample artifact illustrating the approach for the design program in your organization. This also includes a roadmap for raising the design-centricity of the organization...
|
|
|
A sample report illustrating your organization鈥檚 strengths and weaknesses towards design-centricity and the areas for improvement.
|
|
|
The focus of this phase is to measure the design-centricity of your organization and subsequently, identify the areas for improvement. Define an approach for a design...
|
|
|
A tool to capture the trends in tech, market, business, people, and culture that impact your organization.
|
|
