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Tagged - customer engagement

Salesforce Introduces Next Gen Marketing Cloud for Improved Engagement

In 2025, Salesforce launched its Next Gen Marketing Cloud, debuting a new 鈥渁gentic marketing鈥 model in which autonomous AI agents independently build, personalize, and...

It's the Agentic Era for Creatio CRM

Creatio鈥檚 mission is to simplify enterprise workflows, democratize innovation with no-code tools, and embed AI natively across the full customer lifecycle.

LoyJoy Case Study: How AI Enhances Customer Engagement Using Chatbots

How AI enhances customer engagement using chatbots.

AI Solution Summary: Salesforce Report

Learn more about Salesforce鈥檚 AI-enhanced CRM solution.

Simplifying Data Governance With AI: Key Insights From Dr. Imad Syed at Info-Tech LIVE

In an Info-Tech LIVE conference session titled 鈥淎I Lens 鈥 Human to Machine Interface鈥 Dr. Imad Syed from PiLog shared how AI-powered, lean data governance can revolutionize...

Identify the Customer Satisfaction Metrics That Matter Storyboard

This blueprint will help customer success and marketing leaders understand what they need to measure to get an accurate picture of customer satisfaction levels and how to...

Identify the Customer Satisfaction Metrics That Matter

Getting a truly accurate picture of satisfaction levels among customers and where to focus efforts to improve satisfaction is challenging, and providers often find...
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Customer Satisfaction Metrics Diagnostic

Determine which customer satisfaction metrics you should really be measuring.

Customer Satisfaction Metrics Library

Find the right customer satisfaction metrics and definitions.

Customer Satisfaction Performance Update Template

Effectively manage CSAT improvement.
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