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Tagged - crisis-management

Life, Liberty, and the Pursuit of Pandemic Containment: Contact Tracing and Data Privacy in Times of COVID-19

Can we pursue an aggressive policy of technology-driven contact tracing without infringing on people’s fundamental right to privacy? In this moment of human history, should...

Provide Automated Business Insights to Executives During Crisis Situations as Part of Business Continuity Planning

With the global pandemic, businesses are ramping up business continuity plans that require health monitoring of their business units on continuous basis.

Adapt Your Customer Experience Strategy to Successfully Weather COVID-19

COVID-19 is a daunting threat for virtually every organization – but an updated approach to Customer Experience Management can help ward off the worst outcomes. However, IT...

Adapt Your Customer Experience Strategy to Successfully Weather COVID-19 Storyboard

COVID-19 is a daunting threat for virtually every organization – but an updated approach to customer experience management can help ward off the worst outcomes. However, IT...
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