|
The Canadian leg of Microsoft鈥檚 AI Tour presented a 鈥淐opilot everywhere鈥� strategy for 鈥渇rontier firms.鈥� While data sovereignty was a primary message, important...
|
|
|
As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that...
|
|
|
SAP鈥檚 Digital Interconnect Group recently announced the launch of SAP Contact Center 365. In conjunction with its incumbent solutions for customer experience 鈥� particularly...
|
|
|
Salesforce is a juggernaut in the customer experience solution space 鈥� at Dreamforce 2019, it announced a strategic partnership with Amazon to bolster their respective...
|
|
|
Google鈥檚 Contact Center AI is in beta. Start a proof of concept so you are ready to take advantage of this product when it reaches general availability.
|
|
|
Use this template to document the communication and collaboration tools that exist in your environment.
|
|
|
Use this template to plan your communications with stakeholder groups about your Enterprise Communication and Collaboration System.
|
|
|
Use this template to create your own internal marketing materials for IT-supported collaboration services.
|
|
|
This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create an engagement plan for IT and end users.
|
|
|
Use this template to document your vision, goals, and approach to communication and collaboration systems.
|
|
