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Use this RFP template to issue your UCaaS RFP with confidence.
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When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...
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To successfully implement a collaboration platform, put the right people behind the implementation. If the budget allows, hire a dedicated resource to execute the...
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Collaboration tools are invaluable for enhancing knowledge sharing, innovation and employee-to-employee communication, but some organizations are better positioned to...
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The Collaboration Solution Designer assesses the needs and collaboration patterns of each workgroup in your organization and aggregates the results to provide an enterprise...
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Info-Tech conducted its own market evaluation of eight leading cloud file sharing (CFS) vendors. This tool allows enterprises to profile their CFS requirements and generate...
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Email can be an addictive and dangerous to enterprise culture and productivity. Take control of the problem by introducing social collaboration tools that will get used.
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Treat email like a painkiller. It is incredibly valuable for some things but its abuse is deadly. Enterprises need to intervene and save their workers and bottom line.
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Changes to how email fits into enterprise communication must be handled carefully. Test the user and IT-based changes in a short pilot, as described in slides 28 to 31 of...
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Email volume is often a problem for organizations. Use this survey to determine what the nature of the problem is and whether IT can provide a technical solution to reduce...
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