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As industries evolve and adopt more tools and technology, their products, services, and business operating models become more complex. Task- and desktop-based automations...
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Use this research to learn the opportunities related to scaling business process automation (BPA), what you should consider when building your scaled BPA journey, and which...
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Use this tool as part of the Scale Business Process Automation blueprint to evaluate your readiness to scale business process automation.
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This blueprint will help you assess if using text messaging channels is a prudent avenue to provide your customers with real-time service and support.
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