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Your maintenance practice is crucial to supporting applications and the business operations they support, yet is not given the resources or oversight it requires. Use this...
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Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts can be one of IT's biggest headaches. Use a move/add/change request form...
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This template will help you outline process maps for your team's routine moves, adds, changes, and deletions (MACDs). This template offers a pre-populated workflow as an...
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Use this template to build an effective communication plan to help manage the change and implementation for your LMS strategy.
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The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.
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The purpose of this policy is to ensure that IT staff recognize that changes to computer systems tend to destabilize those systems.
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This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...
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Use these templates to gather information in preparation for building your infrastructure roadmap.
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Analyze the value and readiness of emerging technologies for your organization as part of your annual technology roadmapping process.
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Quantify and compare the relative importance of various business priorities as they relate to IT infrastructure.
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