Tagged - call center
Types of Content
Choose a Right-Sized Contact Center SolutionThe contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business requirements. From... |
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Infobip Introduces Contact Center as a Service (CCaaS) SolutionsEnterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on... |
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Cisco Is Bringing Cognitive Collaboration to the Contact CenterCisco unveiled three AI features for its Unified Contact Center Enterprise and Unified Contact Center Express at Enterprise Connect 2019. These features should help, but... |
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