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After interviewing business stakeholders and identifying high priority capabilities and initiatives, record the definitions of the gathered metrics from the Metrics...
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A business capability is an abstraction that helps describe what the enterprise does to achieve its vision, mission, and goals. A business capability can be further...
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Use the following survey to evaluate senior management's expectations of IT.
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Often, IT makes wrong assumptions about what senior managers expect of the department and how it actually performs against those expectations. As a result, IT leaders waste...
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