|
Deciding which service desk metrics to track and how to analyze them can be daunting. It is easy to fall into the trap of tracking too many metrics and getting lost in the...
|
|
|
Deciding which service desk metrics to track and how to analyze them can be daunting. Use this deck to narrow down your goal-oriented metrics as a starting point and set...
|
|
|
Mining IT Staffing Benchmarking Report
|
|
|
IT needs to implement proactive measures to reduce costs with immediate results. During this session, we will go through a tactical and strategic approach to IT expense...
|
|
|
Marketing & Advertising IT Stakeholder Satisfaction Benchmarking Report
|
|
|
Mining IT Stakeholder Satisfaction Benchmarking Report
|
|
