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Deciding which service desk metrics to track and how to analyze them can be daunting. It is easy to fall into the trap of tracking too many metrics and getting lost in the...
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Deciding which service desk metrics to track and how to analyze them can be daunting. Use this deck to narrow down your goal-oriented metrics as a starting point and set...
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Simplify your service desk metric analysis. Use this tool to define goal and action-oriented metrics and dashboards for your service desk.
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Mining IT Staffing Benchmarking Report
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Nursing & Residential Care IT Stakeholder Satisfaction Benchmarking Report
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Marketing & Advertising IT Stakeholder Satisfaction Benchmarking Report
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Mining IT Stakeholder Satisfaction Benchmarking Report
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Nursing & Residential Care IT Staffing Benchmarking Report
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On May 26, Kenna Security released its new Prioritization to Prediction Benchmark Survey. This free tool provides organizations with the ability to compare their...
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