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This phase of the blueprint, Mitigate Machine Bias, will help you learn about approaches for proactive and effective bias prevention and mitigation.
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Talview, an artificial intelligence (AI) HR tech startup, has announced that it has raised $6.75 million to build Instahiring, a new AI-enhanced recruitment platform...
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TechSee has released the world鈥檚 first AI-powered visual recognition for contact centers, which identifies and detects problems with a product model via images submitted by...
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Google has launched several updates for its Contact Center AI product, improving speech recognition accuracy by 40%.
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EmployBridge, America鈥檚 largest specialty industrial staffing company, has selected Talkdesk to support its customer service operations.
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Google鈥檚 Contact Center AI is in beta. Start a proof of concept so you are ready to take advantage of this product when it reaches general availability.
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Microsoft is releasing free online courses for artificial intelligence. This is its attempt at remaining relevant in the AI space, so you might as well take advantage.
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Artificial intelligence continues to fuel the arms race among ERP vendors. Last week Oracle announced that it has extended the AI (machine learning, to be more precise)...
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IBM recently announced that select Watson AI services will be made available across all cloud environments, reversing a decades-long business practice geared towards...
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ServiceNow announced financial results for its fiscal year ending December 31, 2018. While new customers account for some of the results, subscription revenue increases are...
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