This tool is part of the Get the Most out of Your HRMS blueprint and is used to document and assist with this process.
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Traditionally, application departments are seen as pure cost centers needed only to keep the lights on. This couldn’t be further from the truth! Your department is critical...
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Use this tool to define applications and capabilities around your CRM. This will be used to conduct an application portfolio assessment for your CRM.
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A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...
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A CRM system is a critical component to deliver services to customers. It is essential to the organization and therefore the usage of the CRM needs to be maximized. In...
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This tool accompanies the Get the Most Out of Your CRM blueprint and is used to document and assist with this process.
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Your application department strategy isn’t just about what you should do next. It is a balance of identity, priority, and goals.
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Consider and record your department’s values, principles, orientation, and capabilities.
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Define your department’s strategy through your understanding of your department combined with everything that you do and are working to do.
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Communicate your department’s strategy to your key stakeholders.
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