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A step-by-step evaluation matrix tool to help you track and analyze potential AI pilot use cases.
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A detailed Excel-based tool to help you identify the right AI use cases to explore for your service desk.
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A boardroom-ready template to centrally store and communicate key information on your AI implementation plans.
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A comprehensive guide to making your service desk proactive and predictive using AI.
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The disruptive potential of AI in ITSM offers much more than simply automating the service desk for efficiency gains. The true power of AI lies in its ability to...
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Use the examples in this tool to draft open-ended questions to use in investigative interviews with prospective AI vendors.
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It is essential to cut through the hype and select the right AI solutions for your organization.
This blueprint provides a guide to defining selection criteria for AI...
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This reference architecture is provided as a starting point to help you conceptualize, document, communicate, and validate AI solution designs.
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Use this tool to help explore and define the current attitudes and positions within your organization regarding AI adoption and vendor experience.
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This tool will support your initial research into AI vendor and software capabilities. It is intended to be used as part of Info-Tech's methodology, 91制片厂 Your Enterprise...
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