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Amazon Connect emerged as a significant beneficiary to product announcements at AWS鈥檚 re:Invent 2025 conference. However, the solution鈥檚 architecture still straddles CCaaS...
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Five9鈥檚 CX Summit showcased the company鈥檚 commitment to agentic design, where specialized autonomous workflows operate across its Intelligent CX platform. However, a...
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Solidatus is transforming from a platform focused on lineage-first metadata into an advanced tool powered by agentic AI. Its bi-temporal graph structure, semantic modeling...
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With Salesforce鈥檚 acquisition of Informatica, we can expect Salesforce to continue its pursuit of building an agentic AI platform. Let鈥檚 have a look at the new...
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Dialpad has launched an agentic AI platform, extending its unified communications capabilities into autonomous AI operations for customer experience. Dialpad鈥檚 phased...
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Hitachi Digital Services drives global digital transformation with AI, IT-OT integration, and innovative solutions in diverse industries, enhancing reliability, reducing...
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