
What is Zoho People?
Zoho People is a cloud-based HR software crafted to nurture employees, quickly adapt to changes, and make HR management agile and effective. Zoho People simplifies your HR operations, retains talent, and builds a high-performing workforce while putting employee experience first.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
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Since last award
94 Plan to Renew
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Since last award
75 Satisfaction of Cost Relative to Value
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Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho People?
Pros
- Trustworthy
- Enables Productivity
- Respectful
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Leave Management
Time and Attendance
Workforce Planning
Employee Record
Benefits Administration
Position Management
Performance Management
Talent Management
Reporting and Analytics
Interactive Organizational Chart
Payroll Administration
Vendor Capability Ratings
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
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Zoho People Reviews

Uday B.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
Flexible and Affordable HR Solution
Likeliness to Recommend
What differentiates Zoho People from other similar products?
Zoho People stands out because it is affordable, simple to use, and highly customizable relative to other HR management software. Contrary to heavy-duty enterprise HR software, it offers a scalable, cloud-based platform with modular functionality that small and mid-sized businesses can adapt to suit their requirements. Furthermore, its complete integration with Zoho's platform (CRM, Books, and Projects) makes it a top option for organizations already utilizing Zoho products
What is your favorite aspect of this product?
The favorite feature of Zoho People is its intuitive self-service portal, allowing employees to easily track attendance, request leaves, and manage performance reviews
What do you dislike most about this product?
its limited payroll functionality in some regions, requiring third-party integrations for full payroll processing.
What recommendations would you give to someone considering this product?
Zoho People is best suited for small to medium-sized organizations seeking a low-cost, cloud-based HR tool with robust automation and customization features. It will suit companies who do not have complex payroll processing or already have Zoho's ecosystem in place. Large organizations with highly niche HR requirements might find it short on some advanced features. Adequate setup and integration planning will make the experience smoother.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity

Hiran T.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Oct 2024
Good HRM software solution for better management.
Likeliness to Recommend
What differentiates Zoho People from other similar products?
In Zoho people there many features that increase the productivity such as E-signature, automation of HR roles and duties, automation in talent acquisition has help in sort listing the right candidate with minimal time duration. The user interface is simple and user friendly.
What is your favorite aspect of this product?
Automation in candidate shortlisting which improves the productivity of HR in finding a right candidate. There are features like leave management to manage the leaves of a employees and there is compensation management to keep on track on compensation need to be provided to the employee. E-Signature helpful in validation of employees activity in the platform. Zoho click features helpful to do internal chat communication.
What do you dislike most about this product?
The user can customise the user interface but it has limited customisation. The free version available but only limited features available. Flexible pricing plans would be helpful.
What recommendations would you give to someone considering this product?
A great platform to manage the human resource from talent acquisition to human resource management and optimization of operations.
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Client's Interest First

Raghav G.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Oct 2024
All-in-one, Cloud-Based HR Software.
Likeliness to Recommend
What differentiates Zoho People from other similar products?
Zoho People us a distinct advantage for HR fraternity and thus makes it unhesitatingly that this platform tends to cover all key aspects of HR management. The best thing about this tool is accessible from any device and this makes it accessible on the go from anywhere. It also gives me admittance to contacts of individuals working in my association with a solitary snap search. Security is top-notch has two-step authentication that keeps all my information very secure and gives me peace of mind.
What is your favorite aspect of this product?
Client assistance was quick and efficient, user-friendly interface that makes it simple to use for new joiners onboarding, self learning. This tools helps me in getting the analytics of the employees performance, leaves, productivity, database, shifts, compensation and many more. Helps us getting rid of all the spreadsheets I used to prepare earlier for the employee database management.
What do you dislike most about this product?
I have been using this platform for the last two years and literally the software works great and smoothly and helps us in cutting time while employees management tasks and boosts productivity.
What recommendations would you give to someone considering this product?
A great all-in-one cloud-based HR software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing