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Zoho

Zoho Connect

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Zoho Connect
8.6 /10

What is Zoho Connect?

91制片厂 a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.

Company Details


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Awards & Recognition

Zoho Connect won the following awards in the Digital Workplace category

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Zoho Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Connect?

1% Negative
4% Neutral
95% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Fair
  • Enables Productivity

Feature Ratings

Average 79

Task Management

84

News Feed

82

Instant Messaging

81

File Sharing Collaboration

81

Workflow & Approvals

80

Employee Directory

80

Employee Engagement

80

End-User Workflow Customization

78

Integrations

78

Calendars

78

Discussion Forums

78

Vendor Capability Ratings

Average 79

Business Value Created

85

Ease of Implementation

83

Quality of Features

81

Breadth of Features

81

Ease of Customization

80

Usability and Intuitiveness

80

Ease of IT Administration

77

Product Strategy and Rate of Improvement

77

Ease of Data Integration

76

Vendor Support

75

Availability and Quality of Training

73

Zoho Connect Videos

Zoho Connect Reviews

Kaede Y.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

the program that revolutionized our company

Likeliness to Recommend

10 /10

What differentiates Zoho Connect from other similar products?

What really sets Zoho Connect apart from other similar solutions is its accessibility to all members of our organization. The intuitive and friendly interface allows its use, even for those who are not technology professionals. In addition, Zoho Conect is available on various devices, which allows us to be connected at any time and from anywhere.

What is your favorite aspect of this product?

What fascinates me most about Zoho Connect is its smart search functionality. Sometimes, we need to discover information in old chats or search for specific files, and with this tool we do not waste time on endless searches. I also like the option of customizing the application according to our own needs, which allows us to adapt Zoho Conect to our own business processes efficiently.

What do you dislike most about this product?

However, it is essential to mention that not everything is perfect. At times, we have experienced various technical issues, such as system crashes or errors while uploading files. However, Zoho's technical support teams were quite responsive and have consistently helped us resolve any issues in the shortest period of time possible.

What recommendations would you give to someone considering this product?

Regarding how Zoho Conect has helped us solve problems in the organization, I can highlight its project tracking functionality. Previously, we had trouble staying up to date on the progress of different group projects. Thanks to Zoho Conect, we now have the ability to allocate tasks, establish clear deadlines, and track each phase of the plan in real time. This allowed us to improve our efficiency and ensure that nothing fell through the cracks.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Nitin D.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Easy to use , difficult to expand.

Likeliness to Recommend

8 /10

What differentiates Zoho Connect from other similar products?

Ease of use, intuitiveness.

What is your favorite aspect of this product?

groups and tasks

What do you dislike most about this product?

difficult to expand and customise

What recommendations would you give to someone considering this product?

for regular collaboration, go for it.

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Fair

Cons

  • Slower Product Innovation
  • Less Efficient Service
  • Charges for Enhancements

Aman r.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Don't Judge a book by it's cover

Likeliness to Recommend

9 /10

What differentiates Zoho Connect from other similar products?

the interface which is very user friendly for their new users

What is your favorite aspect of this product?

the team management and schedule part is my favourite

What do you dislike most about this product?

I have to spend more time to get all features perfectly

What recommendations would you give to someone considering this product?

just make more accesible to new users

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Respectful

Cons

  • Under Delivered
  • Security Frustrates

Most Popular Zoho Connect Comparisons

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